faq

FAQ

What is Dollarplusstore?

Dollarplusstore is your destination for the consumable, general merchandise and gifts starting at just $1.00. Consumers in USA now can shop for their Health & Beauty, Candy & Food, Cleaning products, Stationery, Party Supplies, Toys, Books, Apparel, Footwear, Baby care products and products from a host of other categories via Dollarplusstore.

Who Can Buy from Dollarplusstore?

You must be a Bitqyck affiliate to buy from Dollarplusstore. You also need to make an account on our store to get through checkout.

What is new in this website compared to the previous version of Dollarplusstore?

You should notice a significant increase of speed, as well as a new way of handling affiliate IDs. Affiliate IDs are now part of the account you make, and can be changed at any time. Any accounts that had actually purchased something, and all accounts opened after July 14, 2017, were in fact migrated over to the new site. Store Credit balances were also migrated over. However, purchase history and Store Credit transaction history records were not migrated over. We will keep the old records in our system in case there are any disputes on purchases or store credit transactions prior to the switchover. So if you have any questions or concerns about your account, do not hesitate to give us a call.

What do I need to make an account?

You need to provide your name, your email address, and a password. You should also set your Affiliate ID in the registration page. Note that this field can be changed at any time, even at the point of purchase, and all such changes are global. Hence, if you need to use more than one affiliate ID, it is recommended that you make a separate account for each affiliate ID. Only the email needs to be unique in forming new accounts. Once made, you can use your account to buy products on our website and to view your Store Credit balance and purchase history.

What do I need to do to buy?

You need to log into your account and make sure the correct Affiliate ID is set. Go to your account and click edit below contact information. There you will see a field for Affiliate ID. If it is not there or is incorrect, type it in and click Save. Any changes to your Affiliate ID affects all records, including past purchases. So it is not recommended that you use different affiliate IDs with the same account. If you need to use more than one affiliate ID, we recommend that you open an account for each affiliate ID. All you need to do that is to have a unique email address for each account.

How is the Affiliate ID handled differently now compared to the previous website?

In the previous website, the Affiliate ID is not tied to your Account, but instead is merely stored in the session. In the new website, the Affiliate ID is a variable attached to your account, which you can change at any time. Just note that any and all changes are global to all records. Hence, if you buy with an affiliate ID and then change your affiliate ID before we make the report to send to bitqyck, they will receive as the report that the purchase was made with the newly entered affiliate ID, and the holder of that affililate ID will get the bitqys awarded.

What do I need to purchase merchandise?

In addition to logging into your account and setting your Affiliate ID, you also need to have Store Credit to buy merchandise. Note though that Store Credit only applies to the Subtotal. For taxes and shipping you will need to also enter in info for another payment method, such as credit card or eCheck info.

How do I apply Store Credit to the Subtotal?

In the Checkout page, the lowest Payment method is Store Credit. Click on the link that says "Use Store Credit". A button will appear below that also says "Use Store Credit". Click on that and Store Credit will be applied to your Subtotal.

How do I know if I have applied Store Credit to my Subtotal?

In the Order Summary you should see a line below Cart Subtotal that says Store Credit with a negative amount applied to your cart balance.

How do I unapply Store Credit to the Subtotal?

You can unapply Store Credit by reclicking the "Use Store Credit" link and you should see a Cancel button appear. Click that and your Store Credit will be unapplied. Note that applied Store Credit is only deducted from your balance when the purchase is successfully processed.

When is Store Credit actually deducted from my balance?

Store Credit is deducted from your balance at the time the purchase is made, provided that you have selected to use Store Credit as mentioned above.

How do I get Store Credit?

Store Credit is sold as qyckdeal packages. Buying a $1000 qyckdeal packages gets you $1000 of store credit. It is essentially like purchasing a gift card. We also submit the shipping and handling charges to Bitqyck so that you can receive Bitqys for the shipping cost.

What are qyckdeal packages?

Qyckdeal packages are your means of buying Store Credit, and they come with extra rewards of bitqy and Firstmover Pool shares. When you buy a qyckdeal package, the cash amount of the purchase will be added to your Store Credit balance. So if you buy the $1000 package, you will receive $1000 of Store Credit added to your balance. This is on top of the bitqy and other rewards you will receive.

After I purchase a qyckdeal package, when do I receive my Store Credit, bitqys and Firstmove Pool shares?

Immediately upon purchase, your Store Credit is added to your balance and your purchase info and affiliate ID are sent to the Bitqyck server. However, it it our experience that Bitqyck can take several weeks to actually process your info and award you the bitqys and shares to your account. We have no control of that part. However we can provide you the success confirmation info that we received from Bitqyck to prove that they received your purchase information.

Why does it take so long for me to receive my bitqys after my purchase?

For information on when you will receive your bitqys, you will need to contact Bitqyck or the vendor from which you acquired your Affiliate ID. Once you make the purchase of the qyckdeal package, the notice of purchase is immediately sent to their servers. However, the acknowledgement of all valid purchases is sent to Bitqyck once a month. So Bitqyck cannot award you bitqys until they have received this acknowledgement from us, and this is part of the reason for the delay. The irreversibility of the assignment of bitqy requires this extra precaution. However, your bitqys are awarded according to the time of purchase. If you need more information, you may call us and we can give you the exact time of your purchase and the response success string and numeric code we received from Bitqyck's servers when you made your purchase.

Where can I see my Store Credit balance?

When you are logged on, you will see your Store Credit balance in the drop down menu when you click your name in the menu item at the top right of the webpage. If you click on that Store Credit menu item in the drop down, you will be brought to a page where you can see all your transactions in Store Credit, both your additions through buying qyckdeal packages, and your deductions through buying merchandise. You will also see any refunds or Store Credit balance adjustments made to your account by our administrators.

What can I do with Store Credit?

Store Credit is required to buy merchandise on DollarPlusStore.com. When you go through the checkout to buy merchandise, be sure to select the option to use Store Credit so that it will be deducted from your subtotal. Note that the special rules of purchasing require that to make the purchase your remaining Store Credit after the purchase must either be totally zeroed out, or else at least $50 left in your balance. Why is this? It is because we require at least $50 of merchandise to be put in your cart to make a purchase (This is in the Subtotal, before taxes and shipping.) We don't want there to be a situation where you do not have enough Store Credit left in your balance to make another purchase, unless it is zero.

What is Store Credit not applicable to?

Store Credit is not applied to taxes or shipping charges. In Bitqyck's current policy bitqy is rewarded for 100% of all shipping charges, and this is retroactive to cover all past purchases as well. This policy is currently valid, however Bitqyck may in the future choose to discontinue the policy. From that point onward, all shipping you would pay for with credit card or eCheck and there would then be no bitqy compensation anymore. Although Bitquck currently does fully compensate you with bitqy for shipping charges, in the checkout, those charges still need to be paid for with a regular payment method, such as cash, credit card, check, eCheck, wire transfer, or other form of money transfer. Also, it is not permitted to use Store Credit to buy any of the Shopping Spree Credit products, such as the Premium Muscadine Special Offer Package, the qyckdeal packages, and the Special $1000 Package for US based bitqyM holders only. Any such purchase will be cancelled and your Store Credit will be refunded to you. Also, no bitqy or Firstmover Pool shares will be rewarded to you in such a purchase. You buy qyckdeal packages to get Store Credit, and they need to be bought using a regular payment method, such as cash, credit card, check, eCheck, wire transfer, or other form of money transfer.

What happens if I use Store Credit to buy qyckdeal packages?

Basically, you cancel out your Store Credit, but you do not actually receive any further bitqys or other rewards from Bitqyck. For Bitqyck does not award bitqys to customers until we submit the report to them of all purchases of qyckdeal packages that were made with actual credit card, echeck, or other valid payment method. We do not send to Bitqyck purchases of qyckdeal packages made with Store Credit. For Store Credit is to be used for purchases of merchandise only. If you did not know of these rules, you can contact us and we can resolve your errors in our system and restore the lost Store Credit.

Why can I not apply Store Credit to taxes or shipping charges?

Bitqyck has chosen to exclude taxes and shipping from Store Credit. Shipping Charges are currently 100% compensated with bitqy, and this policy is retroactive to cover all past purchases as well. This policy may no longer be in effect on a yet to be designated date. From that point onward, all shipping you would need to pay for with credit card or eCheck and there would then be no bitqy compensation anymore. Hence, Store Credit cannot be applied to taxes or shipping. These are policy decisions made by Bitqyck and they must be contacted for the answer to this question.

Why did the advertising and promotional materials I received from independent sellers outside your website never mention shipping and taxes as extra charges?

Shipping charges are currently fully compensated with bitqys, however shipping may eventually revert back to being an extra charge. From that point onward, all shipping you would have to pay for with credit card or eCheck and there would then be no bitqy compensation anymore. Taxes, on the other hand, are and have always been an extra charge. If you believe that you were in fact deceived into making a purchase from deliberate omission on the part of advertisers that taxes and shipping would be extra charges, you may be a victim of false advertising. False advertising is a state crime. State consumer protection laws usually allow consumers or businesses to directly sue advertisers for any monetary damages stemming from the false advertisements.

What is the Dollarplusstore Experience?

You will get the best value for the money and a completely hassle-free experience. We’re laser focused on providing shoppers with big savings across all categories.

Where do you ship from?

Items sold and fulfilled by Dollarplusstore are shipped from our fulfillment center in locations across the United States. Dollarplusstore will keep on adding new and exciting products every month to our online shopping platform, which currently boasts over 30,000 items in stock here in the USA.

How long is the shipping time?

After the order is placed, the expected delivery time is 7-10 business days (Monday - Friday, excluding Holidays).

How do I place an order on the DollarPlusStore.com Site?

Follow the instruction on our How to Place an Order page. If you need further help give us a call at 800-705-5277 or send us an e-mail at contact@dollarstore.com. Our support hours are Monday - Friday,10am - 5pm PST.

Shipping

The order must include at least $50 in items (Pre- Tax and shipping). Orders are shipped via USPS

Order & Payments

We accept all major credit cards, including Visa, MasterCard, Discover, American Express.
Affiliate can accept Check made to US Dollarstore LLC.

RETURNS

Customers who wish to return their merchandise because they are simply not satisfied with the item(s) may do so within 10 days from the date of receiving the purchase. The merchandise must be in its original packaging and the item must be currently carried on our website. Customers will bear the cost of return shipping and a restocking fee of $4.95

Note. Returns will not be accepted without prior contact or authorization from your salesperson. Contact 800-705-5277 via email to Contact@dollarstore.com